Legal Notice & Privacy Policy

Ownership of the Website

• The company name is: Just Like Home S.L. (hereinafter JLH)
• CIF: 90302730
• The registered office is: C / Cardenal Cisneros 2A, Ático B – Bormujos – 41930 (Seville, Spain)
• The economic activity is: Real Estate and Industry Property Services.
• Email: contacto@justlikehome.es
• Purpose of the website: Tourist Information, Availability Search and Apartment Reservations, Hiring of Tourist Activities.
• Web page: www.justlikehome.es

Intellectual property

The source code, graphic designs, images, photographs, sounds, animations, software, texts, as well as the information and content that are collected on the web are protected by Spanish legislation on intellectual and industrial property rights in favor of the company’s corporate name. The total or partial reproduction and / or publication of the website is not allowed, nor its computer processing, its distribution, its dissemination, nor its modification, transformation, or other rights legally recognized to their owner, without the prior written permission of the same, JLH.

The user, solely and exclusively, can use the material that appears on this website for their personal and private use, its use for commercial purposes or to engage in illegal activities is prohibited. All rights derived from intellectual property are expressly reserved by JLH.

JLH will ensure compliance with the above conditions as well as the proper use of the content presented on its web pages, exercising all civil and criminal actions that correspond to it in the event of infringement or breach of these rights by the user.

Conditions of access and use of the web

The simple and mere use of the web grants the condition of user of the web, either a natural or legal person, and necessarily implies the complete, full and unreserved acceptance of each and every one of the clauses and general conditions included in this Legal Notice.

If the User does not agree with the clauses and conditions of use of this Legal Notice, he will refrain from using the Page.

The user expressly agrees to make appropriate use of the contents and services of the JLH website and not to use them for, among others:

• Disseminate content that is criminal, violent, pornographic, racist, xenophobic, offensive, in defense of terrorism or, in general, contrary to the law or public order.
• Introducing computer viruses into the network or performing actions that may alter, spoil, interrupt or generate errors or damage to the electronic documents, data or physical and logical systems of JLH or third parties; as well as obstructing the access of other users to the website and its services through the massive consumption of computer resources through which JLH provides its services.
• Trying to access the email accounts of other users or restricted areas of the computer systems of JLH or third parties and, where appropriate, extract information.
• Violate the rights of intellectual or industrial property, as well as violate the confidentiality of the information of JLH or third parties.
• Impersonate the identity of another user, public administrations or a third party.
• Reproducing, copying, distributing, making available or in any other way publicly communicating, transforming or modifying the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.
• Collect data for advertising purposes and to send advertising of any kind and communications for sale or other commercial purposes without your prior request or consent.

Ultimately, users who access this website can view the contents and make, where appropriate, authorized private copies provided that the reproduced elements are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any kind of exploitation.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of JLH, without it being understood that the use or access to it gives the user any right over them.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorized by the owner of the exploitation rights are prohibited.

The establishment of a hyperlink does not imply in any case the existence of relations between JLH and the owner of the website on which it is established, nor the acceptance and approval by JLH of its contents or services. Those who intend to establish a hyperlink must previously request authorization in writing from JLH. In any case, the hyperlink will only allow access to the home-page or home page of our website, and must also refrain from making false, inaccurate or incorrect statements or indications about JLH, or include illegal content, contrary to good customs. and public order.

JLH is not responsible for the use that each user gives to the materials made available on this website or for the actions carried out based on them.

Exclusion of guarantees and responsibility

The content of this website is of a general nature and is for informational purposes only, without fully guaranteeing access to all content, or its completeness, correctness, validity or timeliness, or its suitability or usefulness for a specific purpose.

JLH excludes, as far as the legal system allows, any liability for damages of any kind, including failures, errors, direct or indirect, that may be caused to the user’s computer system (hardware and software), or to files or documents. stored in it, which are caused or derived from:

• The inability to access the website or the lack of veracity, accuracy, completeness and / or timeliness of the content, as well as the existence of vices and defects of all kinds of the content transmitted, disseminated, stored, made available to those who It has been accessed through the website or the services offered.
• The presence of viruses or other elements in the content that may cause alterations in computer systems, electronic documents or user data.
  A malfunction of your browser, or by the use of computer applications of the user whose versions are not updated or the corresponding user license is not obtained.
• Failure to comply with the laws, good faith, public order, traffic uses and this legal note as a consequence of the incorrect use of the website. In particular, and by way of example, JLH is not responsible for the actions of third parties that violate intellectual and industrial property rights, business secrets, rights to honor, personal and family privacy and the image itself, as well as the regulations in unfair competition and illegal advertising.

Likewise, JLH declines any responsibility regarding the information that is outside this website and is not managed directly by our webmaster. The function of the links that appear on this website is exclusively to inform the user about the existence of other sources capable of expanding the content offered by this website. JLH does not guarantee or take responsibility for the operation or accessibility of the linked sites; nor does it suggest, invite or recommend a visit to them, so it will not be responsible for the result obtained. JLH is not responsible for the establishment of hyperlinks by third parties.

Responsible for the Processing of Personal Data

Contact details: Just Like Home S.L. (JLH) and contact email contacto@justlikehome.es

Your Data Protection Rights

How to exercise your rights: You can send a written communication to the registered office of JLH or to the email address indicated in the heading of this legal notice, including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the following rights:

• Right to request access to personal data: you can ask JLH if this company is treating your data.
• Right to request rectification: (in case they are incorrect).
• Right to request the limitation of their treatment: in which case they will only be kept by JLH for the exercise or defense of claims.
• Right to object to the treatment: JLH will stop treating the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims they have to continue to be treated.
• Right to data portability: in case you want your data to be processed by another firm, JLH will facilitate the portability of your data to the new person in charge.
• Right to erasure of data: and except legal imperative, they will be erased after your confirmation.

Models, forms and more information about your rights: Official Webpage of the Spanish Data Protection Office

Possibility of withdrawing consent: in the event that you have granted consent for a specific purpose, you have the right to withdraw it at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

How to complain to the Control Authority: If you consider that there is a problem with the way in which JLH is handling your data, you can direct your complaints to the person in charge of JLH (indicated above) or to the corresponding data protection authority, being the Spanish Data Protection Office, the one indicated in the case of Spain.

• Right to be forgotten and access to your personal data

At all times you will have the right to review, recover, anonymize and / or erase, in whole or in part, the data stored on the website. You just have to send an email to contacto@justlikehome.es and request it. Or you can do it right here:

Data storage

Disaggregated data: The disaggregated data will be kept without a deletion period.

Customer data: The personal data you provide us will be kept as long as our contractual or commercial relationship is maintained. However, from the date of termination of our contractual or commercial relationship, your data will be kept:

• One year: those derived from connections made over the internet with our website, email and voice phone calls, instant messaging, SMS or MMS

In the case that you are a client of ours, your data will be kept:

• Four years: for tax purposes. The accounting books and other mandatory record books according to the applicable tax regulations (personal income tax, VAT, IS, etc.) as well as the documentary supports that justify the annotations registered in the books.
• Six years: The personal data included in the mandatory books, documentation and supporting documents concerning my professional activity will be kept in accordance with the Commercial Code.

Secret and data security

JLH undertakes to use the data, to respect your confidentiality and to use it in accordance with its purpose, as well as to comply with its obligation to save it and adapt all measures to avoid alteration, loss, treatment or access. not authorized, in accordance with the provisions of EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD) and Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights.

You guarantee that the personal data provided through the forms are true, being obliged to communicate any modification of these.

Likewise, you guarantee that all the information provided corresponds to your real situation, that it is up-to-date and accurate. In addition, you must keep your data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and for the damages that may be caused by this to JLH as the owner of the website, or to third parties due to the use of said data.

Security breaches

JLH takes reasonably adequate security measures to detect viruses, brute force attacks, and code injections.

The IP address of the visitors, the ID of the logged in users, and the username of the access attempts are conditionally logged to check for malicious activity and protect the site from specific types of attacks. Examples of logging conditions are access attempts, disconnection requests, suspicious URL requests, site content changes, and password changes. This information is kept for 180 days.

However, you must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, JLH cannot guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware) of the User or in their electronic documents and files contained therein.

What information we collect and what it is used for

From the moment you make a reservation or contract a service on this website, JLH has access to: Name and surname, email, IP address, postal address, ID / CIF and payment information. In any case, JLH reserves the right to modify, at any time and without the need for prior notice, but informing, the presentation and configuration of the website such as this legal notice.

All the products and services offered on the website refer to contact forms, communication through electronic means and / or hiring / reservation orders.

This website always requires the prior consent of users to process their personal data for the purposes indicated. You have the right to revoke your prior consent at any time.

Record of data processing activities

Contact forms and communication by electronic means

The requested data is mandatory, since otherwise you will not be able to contact you, in order to manage your request or comment, it has been provided by the user

Reservation forms

To access the products and services offered on our website, the user has a purchase form subject to the contracting conditions specified in our Terms & Conditions where contact and payment information will be required.

User registration: Not supported.

Data storage: The data is stored on the servers of Raiola Networks S.L.

Payment service providers: Through the JLH website, you can access, through links, third-party websites, such as PayPal or Stripe, to make payments for services provided by JLH. At no time does JLH staff have access to the bank details (for example, the credit card number) that you provide to said third parties.

Embedded content from other websites

JLH uses third-party services embedded in its website. In particular, the experiences offered on our website are contracted directly through the provider of those services. (Turify).

The content embedded from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account or are connected to that website.

Other services: Certain services provided through the website may contain particular conditions with specific provisions regarding the protection of personal data. It is essential to read and accept it prior to requesting the service in question.

Purpose and legitimacy: The purpose of the processing of this data will be solely to provide you with the information or services that you request.

Social networks

Presence in networks: JLH has profiles in some of the main social networks on the Internet.

Purpose and legitimation: The treatment that JLH will carry out with the data within each of the aforementioned networks will be, at most, the one that the social network allows to corporate profiles. Thus, JLH may inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as provide personalized customer service.

Data extraction: In no case will JLH extract data from social networks, unless the user’s consent is specifically and expressly obtained to do so.

Rights: When, due to the very nature of social networks, the effective exercise of the data protection rights of the follower is subject to the modification of the personal profile of this, JLH will help and advise you to this end to the extent of its possibilities.

By accessing the JLH accounts on social networks, the User accepts the processing of their personal data by them according to their privacy policies:

• Facebook Privacy Policy
• Instagram Privacy Policy
• Whatsapp Privacy Policy 

Data transmission outside the EU

Storage and Encryption: JLH uses encrypted storage services from Google Inc through Google Drive.

Social Networks: JLH makes use of the American social networks Facebook, Instagram and the messaging service Whatsapp, to whom an international transfer of data is made, of an analytical and technical nature in relation to the website being on its servers in which JLH treats the data that, through them, users, subscribers or navigators deliver to the JLH firm or share with it.

Payment providers: So you can pay through PayPal or Stripe, JLH will send the strictly necessary data of those to these payment processors for the issuance of the corresponding payment request. Your information is protected in accordance with our privacy and cookie policy.

By activating a subscription or providing your payment information, you understand and accept our privacy and cookie policy. You will always have the right to access, rectification, deletion, limitation, portability and forgetting of your data.

Jurisdiction

For all questions that arise about the interpretation, application and compliance with this Legal Notice, as well as the claims that may arise from its use, all the parties involved submit to the Judges and Courts of Seville, expressly waiving any other whatever may correspond to them.

Applicable legislation

The Legal Notice is governed by Spanish law.