Cookie’s Policy

What is a cookie?

A cookie is a harmless file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment.

Thus, there are cookies that obtain information related to the number of pages visited, the city to which the IP address from which it is accessed is assigned, the number of new users, the frequency and recurrence of visits, the time of visit, the browser, the operator or the type of terminal from which the visit is made.

What is not a cookie?

It is not a virus, not a Trojan, not a worm, not spam, not spyware, nor does it open pop-up windows.

What information does a cookie store?

Cookies do not usually store sensitive information about you, such as credit cards or bank details, photographs, your ID or personal information, etc. The data they keep is of a technical nature, personal preferences, personalization of content, etc.

The web server does not associate you as a person but with your web browser. In fact, if you regularly browse with Internet Explorer and try to browse the same website with Firefox or Chrome, you will see that the website does not realize that you are the same person because it is actually associating the browser, not the person.

What happens if I disable cookies?

So that you understand the meaning that deactivating cookies can have, we show you some examples:

• You will not be able to make reservations at our accommodations through the web (you can always call us or contact us by email).
• You will not be able to view or modify your reservations through the web.
• You will not be able to contract any of the experiences we offer.
• It will not be possible to customize your preferences such as currency or language.
• The website will not be able to perform web analytics on visitors and traffic on the web, which will make it difficult for the web to be competitive.
• The web will also not be able to know if you are a human or an automated application that sends spam.
• All social networks use cookies, if you deactivate them you will not be able to use any social network.

What types of cookies are there?

Types of cookies according to the entity that manages the computer or domain from where the cookies are sent and treats the data obtained, we can distinguish:

• Essential or technical cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
• Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

In the event that cookies are installed from a computer or domain managed by the editor itself, but the information collected through them is managed by a third party, they cannot be considered as own cookies.

Web Beacons

This site could also host web beacons (also known as web bugs). Web beacons are usually small images of one pixel by one pixel, visible or invisible, placed within the source code of the web pages of a site. Web beacons serve and are used in a similar way to cookies.

In addition, web beacons are often used to measure the traffic of users who visit a web page and to be able to obtain a pattern of the users of a site. You have more information about web beacons at: Wikipedia

Third party cookies

In some cases, we share information about visitors to this site anonymously or in aggregate with third parties such as advertisers, collaborators or auditors for the sole purpose of improving our services.

All these processing tasks will be regulated according to legal regulations and all your rights regarding data protection will be respected in accordance with current regulations.

This site can measure traffic with different solutions that can use cookies or web beacons to analyze what happens on our pages.

We currently use Google Analytics for traffic measurement. You can see more information about the privacy policy of each of the solutions used for this purpose:

• How Google manage the data colected in the websites

This site may also host its own advertising, affiliates, or advertising networks. This advertising is displayed by advertising servers that also use cookies to display advertising content related to users.

Each of these advertising servers has its own privacy policy, which can be consulted on its own web pages.

What types of cookies are used on this website?

By accessing the JLH website, we inform you that if you continue browsing, various own and third-party cookies will be installed, corresponding to the website’s analytics to help the website analyze your use of the website and improve its usability. But in no case are they associated with data that could identify you.

The data they keep is of a technical nature, personal preferences, personalization of content, etc. The web server does not associate you as a person but rather with your web browser.

This website needs cookies for the correct functioning of its booking engine, the selection of the language or the currency in which the accommodation offers are displayed.

As a user, you can reject the processing of data or information by blocking these cookies through the appropriate configuration of your browser.

However, you should know that if you do, this site will not work properly. That is why it is important that you read this cookie policy and understand that if you continue browsing, we consider that you accept its use.

You can change the configuration of your browser to be notified of the reception of cookies on your device or deactivate if you wish the ability to store said cookies on your device.

The following tables are included below, solely as an example, with identification of the most relevant cookies used on this website, as well as whether they are own or third-party (and identification of the third party contracted or whose services they have decided to use) and their purpose.

Own cookies

Third party cookies

There are also cookies corresponding to the social networks used by this website have their own cookie policies.

• Facebook cookies, according to their Cookie’s policy
• Instagram cookies, according to their Cookie’s policy
• Google Maps cookies, according to their webpage about cookies used

How are cookies managed?

Since cookies are normal text files, they can be explored with most text editors or word processing programs. You can click on a cookie to open it.

Below is a list of links on how to view cookies in different browsers. If you use another browser, check the information about cookies in the browser itself. If you are using a mobile phone, see the device manual for more information.

• Firefox
• Chrome and any browser based on Chromium (Brave, Tor, etc)
• Internet Explorer 8-10
• Edge
• Safari
• Opera

Cookie settings for the most popular browsers

Next, we will tell you how to access a specific cookie from the Chrome browser. Note: these steps may vary depending on the browser version:

• Go to Settings or Preferences through the File menu or by clicking on the personalization icon that appears on the top right.
• You will see different sections, click the option Show advanced options.
• Go to Privacy, Content Settings.
• Select All cookies and site data.
• A list will appear with all the cookies ordered by domain. To make it easier for you to find the cookies of a specific domain, enter the address partially or completely in the Search for cookies field.
• After performing this filter, one or more lines with the cookies of the requested web will appear on the screen. Now you just have to select it and press the X to proceed with its elimination.

To access the cookie settings of the Internet Explorer browser, follow these steps (they may vary depending on the browser version):

• Go to Tools, Internet Options
• Click on Privacy.
• Move the slider to adjust the level of privacy you want.

To access the cookie settings of the Firefox browser, follow these steps (they may vary depending on the browser version):

• Go to Options or Preferences depending on your operating system.
• Click on Privacy.
• Under History choose Use custom settings for history.
• Now you will see the option Accept cookies, you can activate or deactivate it according to your preferences.

To access the cookie settings of the Safari browser for OSX follow these steps (they may vary depending on the browser version):

• Go to Preferences, then Privacy.
• In this place you will see the option Block cookies so that you can adjust the type of block you want to perform.

To access the cookie settings of the Safari browser for iOS follow these steps (they may vary depending on the browser version):

• Go to Settings, then Safari.
• Go to Privacy and Security, you will see the option Block cookies to adjust the type of block you want to perform.

To access the browser cookie settings for Android devices, follow these steps (they may vary depending on the browser version):

• Launch the browser and press the Menu key, then Settings.
• Go to Security and Privacy, you will see the option Accept cookies to activate or deactivate the box.

To access the browser cookie settings for Windows Phone devices, follow these steps (they may vary depending on the browser version):

• Open Internet Explorer, then More, then Settings
• Now you can activate or deactivate the Allow cookies box.

Additional notes

• Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies that the third parties mentioned in this cookie policy may have.
• Web browsers are the tools in charge of storing cookies and from this place you must exercise your right to eliminate or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.
• In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.
• In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share them with third parties, except in cases where it is necessary for the operation of the system or when the law requires them to such an effect. According to Google, it does not save your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement that guarantees that all transferred data will be treated with a level of protection in accordance with European regulations.
• For any questions or queries about this cookie policy, do not hesitate to contact us through the contact section.

How to accept, reject or review my cookie preferences on this site

Again, I remind you that you can always review your preferences on the acceptance, or not, of cookies on this website the next time the acceptance message appears, deleting them in your browser, by clicking this link to review them or simply not continuing with the navigation.